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How it works

Select a speciality or symptom


Audio/ video call with a verified doctor


Get a digital prescription & a free follow-up

Benefits of Online Consultation

Consult Top Doctors 24x7
Connect instantly with a 24x7 specialist or choose to video visit a particular doctor.

Free Follow-up
Get a valid digital prescription and a 3-day, free follow-up for further clarifications.

Convenient and Easy
Start an instant consultation within 2 minutes or do video consultation at the scheduled time.

100% Safe Consultations
Be assured that your online consultation will be fully private and secured.

Similar Clinic Experience
Experience clinic-like consultation through a video call with the doctor. Video consultation is available only on the HelloDox app.
How do I start online consultation with doctors on HelloDox?

Online doctor consultation or online medical consultation is a method to connect patients and doctors virtually. It is a convenient and easy way to get online doctor advice using doctor apps or telemedicine apps or platforms, and the internet.

How do I start online consultation with doctors on HelloDox?

Starting an online doctor consultation is very simple on HelloDox. Follow these 4 simple steps:
- Choose your health concern
- Connect with a doctor within 2 minutes
- Ask your queries to the doctor via audio or video call
- Get a valid online doctor prescription

Are your online doctors qualified?

We follow a strict verification process for every doctor providing online medical services on HelloDox. Our team manually verifies necessary documents, registrations, and certifications for every doctor.

Is online doctor consultation safe and secured on HelloDox?

The privacy of our patients is critical to us, and thus, we are compliant with industry standards like ISO 27001. Rest assured that your online consultation with a doctor is completely safe and secured with encryption.

What happens if I don’t get a response from a doctor?

In the unlikely event that an online doctor does not respond, you will be entitled to a 100% refund.

Can I do a free online doctor consultation on HelloDox?

Avail a free online consultation with top doctors in India during the India Health Hour.We have the free questions service available on our health app only. Ask a question and get free online medical advice within 24 to 48 hours.


Download the HelloDox app

Access video consultation with India's top doctors on the HelloDox app. Connect with doctors online, available 24/7, from the comfort of your home.

Get the link to download the app